Contact
P.O. Box 8124
3009AC Rotterdam
FAQ
What are the delivery time and delivery costs?
We aim to deliver your order within Europe within 5 business days. Delivery costs are €4.95. For orders from €100, shipping is free.
How can I return an item?
You can return an item within 14 days of receipt, provided the seal is unopened and undamaged. For hygiene reasons, we do not accept returns of products with a broken seal.
How much time do I have to return an item?
You can return your order within 14 days of receipt, as long as the seal is unopened and undamaged.
Will I get my shipping costs back if I return my order?
Delivery costs are €4.95. For orders from €100, shipping is free. Please contact us if you have any questions about a return.
Can I exchange my items?
Exchanges are only possible if the seal is unopened and undamaged and the request is made within 14 days of receipt. Please contact us for this.
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